£24,000 per annum

Birmingham (home based with travel to schools as required)

37.5 hours per week

Closing Date
12:00pm, 11th Aug 2021 BST


An extra day off on your birthday!

Pension contributions

Annual training and development contribution

Employee Assistance Programme providing confidential independent help and information service for staff, available 24 hours a day, 365 days a year.


The Diana Award’s Mentoring Programme works with schools to target young people (aged 11-18yrs) who are at risk of becoming NEET (Not in education or employment) and who may benefit from having a positive role model.  We support these young people by collaborating with local partners and businesses who provide mentors to give them life-changing experiences and insights into the world of work.

The programme places a strong emphasis on social action; in addition to career skills training, mentors and mentees work together over 12 weeks to develop a campaign around a social issue that affects their community. This two pronged approach prepares young people for their post-secondary future and instils a sense of active citizenship. 

We are now looking for Coordinator to join our Birmingham team, facilitating weekly sessions both inside and outside of schools and orchestrating the mentor/mentee journey and relationship (Please note that due to current restrictions these will take place online until it is safe to physically deliver the sessions).*Your role is at the core of the programme, you will have oversight of the Birmingham Mentoring Programme, facilitate weekly sessions in schools and orchestrate the mentor/mentee journey and relationship. You will be responsible for the young person’s journey and development throughout the whole of the programme which will mean working collaboratively with schools, external youth provision services, mentors and community groups. *The role may require you to work a maximum of two evenings per week for the duration of a cohort.


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive and staff may be required to undertake other reasonable duties commensurate with the role as requested by the line manager.

  • To coordinate young people’s engagement with the programme and offer further opportunities where appropriate
  • To work in close collaboration with the mentoring team to ensure an integrated approach to the programme delivery across your region
  • To effectively track information on individual young people’s journeys and record information in a safe and timely manner
  • Contribute to programme development / programme design and ensure effective intervention is delivered across your region 
  • Build and sustain strong relationships with schools in your region, actively network to develop relationships with local community groups, organisations and business’s
  • Work with the Mentoring Programme Coordinator (Mentor and Safeguarding Lead) to support the volunteer mentors assigned to the cohorts
  • Work with the Mentoring Youth Development Facilitator to transition mentees onto the 9 month youth development programme, following the 12 week career programme
  • To lead and manage one other person to deliver the programme across the region and carry out all respective line management duties
  • To work in line with all safeguarding policy and champion best safe practice when working with young people



  • Excellent interpersonal skills, including verbal and written communication
  • Excellent organisational skills and attention to detail
  • Excellent IT skills, including MS Office Suite
  • Excellent public speaking and presentation skills
  • Ability to prioritise own workload and deal with competing demands
  • Ability to build relationships and work successfully with people at all levels
  • Ability to work independently and as part of a team


  • Experience of facilitating youth intervention programmes focused around social action (knowledge of careers programmes is a bonus)
  • Experience of volunteer facilitation (experience working with corporate volunteers is a bonus)
  • Knowledge and experience in safeguarding and child protection (or willingness to undertake training)
  • Experience of working in or with schools and knowledge of the education sector
  • A proven track record in designing and delivering effective youth programmes
  • Knowledge and experience of managing productive and successful teams


  • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
  • Personal integrity and credibility
  • Resilience
  • A ‘can do’ attitude
  • Commitment to self-development
  • Commitment to keeping up to date with key trends/developments in the sector
  • Good judgement
  • Driven to achieve great results
  • Ability to work well under pressure
  • Energetic, flexible, willingness to work outside of ‘normal’ office hours

© 2020 The Diana Award. The Diana Award is a registered charity (1117288 / SC041916) and a company limited by guarantee, registered in England and Wales number 5739137.