£34,000 – £38,000 per annum (depending on experience)

London Office (currently working remotely due to Covid-19 restrictions)

*updated 30/7/20* Initial 2 year contract (in line with funding) 

37.5 Hours per week

Reporting to
Director of Programmes

Direct Reports 
2 x Impact and Evaluation Coordinators

Start Date

Closing Date
Monday 24 August 2020 @ 09:00am


Free barista (london office only)

An extra day off on your birthday!

Pension contributions

Annual training and development contribution

Fun coworking office space


Over the past 20 years The Diana Award has delivered services to thousands of young people across the UK and beyond, honing our expertise and skills to produce exceptional, high quality interventions that create long lasting change.

As we embark on the next phase of our strategy, we’re looking for an experienced Impact and Evaluation Manager to head up a brand new team within our Programmes’ Directorate.

This is a brand new role designed to ensure that evaluation frameworks are embedded across all our programmes, driving data driven decisions, and enabling us to best support the young people we work with. You’ll also play a key role in helping us demonstrate our impact, feeding into our policy, advocacy and fundraising work to ensure sustainability and growth.


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive and staff may be required to undertake other reasonable duties commensurate with the role as requested by the line manager.

  • To lead the development of The Diana Award’s monitoring and evaluation strategy, ensuring robust frameworks and tools are in place to demonstrate our impact, including clearly defined and measurable outcomes

  • In collaboration with the marketing and comms team, produce reports for a range of internal and external audiences combining narrative, data and analysis

  • To promote a culture of evidence-based practice and use of insights to drive improvements

  • Support colleagues across the organisation as needed, providing advice and guidance on impact and evaluation

  • To lead on the commissioning and management of external evaluators or research teams as required

  • Lead on the development of impact case studies

  • Lead on programme Key Performance Indicators (KPIs) reporting, ensuring results frameworks are updated as required, identifying areas of concern early and flagging them with management for action



  • Masters level or equivalent relevant experience in evaluation or social research techniques

  • Demonstrable experience of qualitative and quantitative research methodologies

  • Highly developed analytical skills, with the ability to apply creative solutions to complex problems

  • Ability to think critically about monitoring, evaluation and learning

  • Highly detail oriented with excellent accuracy

  • Organised and self-motivated with the ability to manage a varied workload within agreed deadlines

  • A proactive and flexible approach with the ability to work independently and act on initiative where appropriate

  • Ability to work collaboratively, while taking a leadership role

  • Excellent interpersonal skills

  • Ability to analyse data and provide meaningful and credible information on short term results and long-term trends

  • Strong influencing skills to ensure that insight is at the heart of decisions


  • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

  • A self-starter with the drive, determination and commitment to get things done.

  • Personal integrity and credibility

  • Resilience

  • A ‘can do’ attitude

  • Commitment to self-development

  • Commitment to keeping up to date with key trends/developments in the sector

  • Good judgement

  • Driven to achieve great results

  • Ability to work well under pressure

  • Energetic, flexible, willingness to work outside of ‘normal’ office hours

© 2020 The Diana Award. The Diana Award is a registered charity (1117288 / SC041916) and a company limited by guarantee, registered in England and Wales number 5739137.