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AFTERCARE COORDINATOR

OVERVIEW

Salary
£24,000 per annum

Location
London Office

Contract
Initial 1 year fixed term contract

Hours
37.5 hours per week 

Reporting to
Anti-Bullying Project Manager

Closing Date
28 July 2019 at 23:59

OUR BENEFITS

free_breakfast
Free barista (london office only)

cake
An extra day off on your birthday!

person
Pension contributions

school
Annual training and development contribution

sentiment_very_satisfied
Fun coworking office space

phone
Employee Assistance Programme providing confidential independent help and information service for staff, available 24 hours a day, 365 days a year.

ABOUT THE ROLE

Who we are looking for...

This role will involve leading The Diana Award’s Aftercare programme to ensure that schools engaged in the Anti-Bullying Ambassadors programme are adequately supported to reach their full potential. You will be responsible for providing schools with the resources, tools and support they need to undertake their anti-bullying work online and offline.

This role will also involve working with the Research and Evaluation Coordinator to collect data and evidence of the impact of the Anti-Bullying Ambassadors Programme in schools. You will stay in close contact with trained schools and offer them guidance on how to go forward with their Anti-Bullying campaigns after training. As part of your role, you will also be delivering nationwide regional Upskill Training days in schools to provide Anti-Bullying Ambassadors with additional skills after their initial training session.

Applicants will have excellent understanding of delivering issues affecting young people including bullying, online safety, safeguarding, and behaviour and be able to hit the ground running in this exciting role to deliver challenging deadlines.

An exceptional understanding of communicating with schools, professionals, and young people is essential. This position requires an individual with attention to detail, excellent communication, and a passion for youth engagement and social action.

JOB DESCRIPTION

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive and staff may be required to undertake other reasonable duties commensurate with the role as requested by the line manager.

  • Lead on the Anti-Bullying Aftercare process to support trained schools, including with follow-up visits and regular contact throughout the year
  • Offer schools guidance on how to go forward with their Anti-Bullying campaigns
  • Proactivity in communicating with schools and Anti-Bullying Ambassadors, keeping them engaged and supporting them in implementing the Anti-Bullying programme in their school
  • Line management of Anti-Bullying Project Support Officer
  • Deliver high quality Upskill training events across the country
  • Supporting The Diana Award’s national Anti-Bullying Youth Board
  • Support Research & Policy Analyst to gather data to show evidence of programme impact
  • Develop resources, including website content, training materials, teacher resources and marketing materials
  • Work together with the Anti-Bullying team to ensure all Aftercare KPI’s are met
  • Regularly secure case studies to aid evidencing impact of the Anti-Bullying Ambassadors Programme
  • To undertake any other reasonable duties as may be required

PERSON SPECIFICATION_

SKILLS, EXPERIENCE AND KNOWLEDGE

  • Extensive knowledge of child online safety and anti-bullying, in particular school and government policy
  • An understanding of peer-to-peer education models
  • Knowledge of issues affecting young people online and offline such as bullying, mental health and insight into youth and education (desirable)
  • Knowledge of The Diana Award and services
  • Successful track record in developing and maintaining a performance and accountability culture that measures and meets its KPIs
  • Experience of organising and prioritising a demanding workload, to meet deadlines
  • Excellent oral and written communication skills with ability to communicate effectively at all levels
  • Ability to work as part of a team and on own initiative
  • Excellent organisational and project management/planning skills
  • Excellent time management
  • Excellent IT skills, including MS Word, Excel, Outlook and PowerPoint
  • Accuracy and attention to detail
  • Able to prioritise own workload and deal with competing demands
  • Ability to adapt and solve problems quickly
  • Excellent public speaking and presentation skills

PERSONAL ATTRIBUTES

  • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
  • Personal integrity and credibility
  • A ‘can do’ attitude
  • Commitment to self-development
  • Commitment to keeping up to date with key trends/developments in the sector
  • Good judgement
  • Driven to achieve great results
  • Ability to work well under pressure
  • Energetic, flexible and a willingness to work outside of ‘normal’ office hours and travel across the UK and Ireland with overnight stays

© 2016 The Diana Award. The Diana Award is a registered charity (1117288 / SC0141915) and a company limited by guarantee, registered in England and Wales number 5739137.