£20,573 per annum

London Office

Initial 1 year fixed term contract

37.5 hours per week

Reporting to
Aftercare Coordinator

Closing Date
09 September 2019 at 09:00


Free barista (london office only)

An extra day off on your birthday!

Pension contributions

Annual training and development contribution

Fun coworking office space

Employee Assistance Programme providing confidential independent help and information service for staff, available 24 hours a day, 365 days a year.


Who we are looking for...

Are you passionate about changing the lives of young people? Do you think the 10,000 hours young people spend in schools should be safe and bully free environments?

If you answered yes to the above, then we want to hear from you!

The Diana Award runs the UK’s leading peer to peer Anti-Bullying Programme in schools. Since 2010 we have trained over 28,000 young people in 3,000 schools to stand up to all forms of bullying, these young Anti-Bullying Ambassadors lead on shaping attitudes and changing behaviours.

Our dedicated training team achieves this by working across the UK with hundreds of young people at training events each week with the aim of empowering young people to reduce and prevent bullying in their schools, communities and online.

This role will support the Anti-Bullying training team, providing strong administrative support enabling the smooth running of training and events.

You will be an important member of the team who works closely with our dedicated trainers to ensure school training events and teams have the correct resources and you will oversee the logistics and organisation of this.

The post holder will also play an important role in helping our aftercare team support schools to continue to tackle bullying after they leave their training. This will include liaising with schools and young people who are engaged in amazing anti-bullying work.

From the moment that you join The Diana Award, you’re part of our family. Everyone has an equal say in how the organisation moves forward as we work towards our shared goal, united by our passion to see young people change the world.

If the above sounds like something that you want to be a part of then submit an application today!


This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive and staff may be required to undertake other reasonable duties commensurate with the role as requested by the line manager.


  • Managing stock levels and orders
  • Complete a range of administrative tasks including resource
  • Preparation, packing and photocopying
  • Managing process for delivery/return of courier resources from school venues
  • Assisting with the schools training logistics and event organisation
  • Owning, maintaining and delegating from antibullying@diana-award.org.uk email account
  • Managing packing/ courier process
  • Supporting the training team with data entry of completed evaluation forms/ impact data collection


  • Work with the Aftercare Coordinator to support trained schools, keeping regular contact throughout the year, this will include catch-up calls, responding to progress forms and providing guidance
  • Support with preparing our regular schools newsletter and related communications


  • Assist in additional campaign projects when required
  • To liaise with other Diana Award colleagues on related projects


    • Able to maintain confidentiality and to share information appropriately and professionally
    • Excellent IT skills, confident in the use of Microsoft Office (especially outlook, word and excel)
    • Excellent oral and writing communication skills with the ability to communicate effectively with a wide range of stakeholders
    • Ability to work independently and effectively as part of a team
    • Strong organisational skills with the ability to create and implement administrative systems
    • Excellent time management
    • Ability to adapt and solve problems quickly
    • Accuracy and attention to detail


    • Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
    • Personal integrity and credibility
    • Punctual, reliable and enthusiastic
    • Ability to communicate with a wide variety of audiences
    • Commitment to self-development
    • Ability to work well under pressure
    • Driven to achieve great results
    • Energetic, flexible and a willingness to work outside of ‘normal’ office hours and travel across the UK with overnight stays


    • Proven experience of providing administrative support to a busy and high performing team
    • Demonstrable experience of organising and prioritising a demanding workload to meet deadlines
    • Knowledge of schools, education and issues that affect young people (desirable)
    • Previous experience of working with young people (desirable)
    • Knowledge of The Diana Award and services.

    © 2016 The Diana Award. The Diana Award is a registered charity (1117288 / SC0141915) and a company limited by guarantee, registered in England and Wales number 5739137.